Tapni

Tapni is one of the B2B-oriented providers in our comparison and reaches an overall score of 82, 4th place. Founded in 2021, the company is operated by Tapni GmbH, headquartered in Vienna; development and day-to-day operations sit with Tapni d.o.o. in Novi Sad (Serbia).

Unlike pure single-user solutions, Tapni brings a mature team product: its own admin console at business.tapni.com, centralized employee provisioning and a connection to common identity and CRM systems. The score is made up of strong individual values for feature scope (88) and user reviews (90) as well as solid values for GDPR (84) and team admin (82); the support-language value (70) comes out lower.

Anyone looking for a solution with real team management who accepts the non-German headquarters will find a serious candidate in Tapni.

On data protection, Tapni reaches 84 points, a solid value carried by its data storage. According to the privacy policy, all customer data is hosted, processed and stored on Amazon Web Services with a Frankfurt hosting location; edge delivery via Vercel takes place exclusively within the EEA (Frankfurt region).

Tapni provides a DPA, appoints a data protection officer (dpo@tapni.com) and points to ISO 27001 conformity with certificates available on the website. The decisive reservation from a German B2B perspective: AWS is a US cloud provider, not a German host; the data center does sit in Germany/EEA, but the operator is subject to US law.

In addition, Tapni itself is not a German company (Vienna/Novi Sad). A SOC 2 attestation is not mentioned. As subprocessors, the policy names, among others, Shopify, HubSpot (EU servers), Sendcloud, Hotjar and Littledata.

For most GDPR requirements the setup is viable; anyone demanding true data sovereignty with a purely German provider and host has to weigh their options.

The B2B core is Tapni's strength and is reflected in the scores for team admin (82), enterprise integration (78) and feature scope (88). Through the admin console business.tapni.com, employee profiles can be rolled out via CSV or Google Sheets and reconciled via directory sync with Microsoft Entra ID/Azure, Okta, Google Workspace and Slack.

There are roles and permissions (RBAC), team templates as well as SAML SSO with just-in-time provisioning and Microsoft Entra ID integration. On the integration side, 16 connections are available, including seven CRMs (Salesforce, HubSpot, Pipedrive, Zoho CRM, Microsoft Dynamics 365, Attio, Odoo) as well as a public REST API with API-key authentication.

Named honestly, the limits include: SCIM provisioning and OIDC are not documented (only SAML is substantiated), and MDM support for rolling out to company devices cannot be substantiated. That explains why enterprise integration, at 78, sits slightly below the other B2B values; for most sales and GTM teams the feature scope is nonetheless clearly sufficient.